The Operating Manual

The exact, engineered process we use to support your business. No black boxes. No surprises.

Phase 1: The Transition (Days 1–30)

Our onboarding process has one rule: Zero disruption to your employees. We run parallel systems until we prove 100% accuracy.

01

Data Extraction & Validation (Days 1-7)

We do not ask you to fill out complex spreadsheets. You provide access to your current payroll records and registers. We manually extract and validate every data point.

Your Action: Provide secure document access.
02

System Build & Configuration (Days 8-14)

While you run payroll with your current provider, we build your company instance in our secure backend. We map pay codes, GL items, and benefit schedules.

Your Action: None.
03

The "Shadow Run" (Days 15-21)

Critical Step: We execute a mock payroll run for a past period. We compare our paystubs against your actual checks penny-for-penny. We do not proceed until there is a zero-variance match.

Your Action: Review & sign off on the report.
04

Go-Live Switch (Day 30)

Once validated, we set the "live" date. We handle the termination of your previous service and initiate the first live run under the Prosperity-Works model.

Your Action: Approve first live run.

Phase 2: Your Weekly Rhythm

Once active, your administrative load is reduced to a predictable, three-step beat.

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1. The Signal (Mon)

You provide the raw data (hours/commissions) via direct integration, CSV, or a simple email to your Ops Manager. We handle all calculations.

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2. The Verification (Wed)

We generate a "Payroll Preview Report." You review the total cash requirement for accuracy and click "Approve."

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3. Execution (Fri)

Upon approval, we initiate the funds transfer. Employees get paid, taxes are remitted, and your compliance liability is closed.

HR & Compliance Protocols

When issues arise, you call a local partner, not a generic call center.

Scenario The Response Protocol
Routine Admin Need W-2s, address changes, or bank updates. Self-Service Portal: Employees use secure logins to manage their own data 24/7 without involving you.
Complex HR Issues Terminations, harassment claims, or disputes. Dedicated Local Support: You call your Prosperity-Works partner. We provide compliant scripts, checklists, and guidance to manage the risk.
Audits & Notices Unemployment claims or L&I rate notices. Full Containment: You forward the notice to us. We become the point of contact, handle the paperwork, and manage the audit.

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